Shipping policy

 

Shipping - UK

UK orders are posted via Royal Mail 1st class delivery. You should receive your order within 1-3 business days of shipping confirmation.

  

Shipping - Overseas

We ship our products all over the world!

International orders are dispatched via Royal Mail International Standard delivery. You should receive your order within 7 days of shipping confirmation, however this can take up to 30 days in some cases when there are pressures on postal services.

  

Customers from the EU

From July 2021, VAT will be charged on imports to the EU regardless of value. This means the exemption for goods valued up to €22 no longer applies. VAT will apply at the rate of the buyer’s country of residence. Please not that these fees are not the same for every country. The chart below shows the VAT charges per country.

 

Austria 20%
Belgium 21%
Bulgaria 20%
Croatia 25%
Cyprus 19%
Czech Republic 21%
Denmark 25%
Estonia 20%
Finland 24%
Germany 19%
Greece 24%
Hungary 27%
Iceland 23%
Ireland 23%
Italy 22%
Latvia 21%
Lithuania 21%
Luxembourg 17%
Malta 18%
Netherlands 21%
Poland 23%
Portugal 23%
Romania 19%
Slovak Republic 20%
Slovenia 22%
Spain 21%
Sweden 25%

  

When shopping on the website, these VAT charges are collected from the receiver (the customer) and not at checkout. This means this charge is added when your order reaches your own country, and is also subject to a handling fee, which is not controlled by Plan Inspire Create. The customer is responsible for paying these charges before receiving their goods, and this is not collected at checkout. This means that extra charges will apply to your order which you will need to pay to the handling company. 

To avoid extra charges on your order on delivery, you can shop via our Etsy shop.

When shopping on our Etsy shop, all VAT is collected at the checkout, which means this is handled before your order reaches your country. Please note that even on Etsy, some fees may need to still be paid when your items get to your country. We cannot control this, and it is your responsibility to pay these. We cannot refund any charges. 

 

Is this shop authorised to ship to Germany?

In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My company Plan Inspire Create is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE2178024773628. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.